What to do when the car is driving strangely or making a weird sound?
Why does the steering wheel shake?

It may be because:

  1. Tire deformation: When the tire is aged or improperly maintained, it will cause uneven force during driving and cause the steering wheel to shake. If this is due to tire aging, it is recommended to replace it with a new tire.
  2. Abnormal tire dynamic balance: Abnormal tire dynamic balance values ​​can also cause the vehicle's steering wheel to shake, which is more noticeable when driving in a certain high-speed range.

What should I do if the engine stops functioning while driving?

If the engine goes out during driving, it is likely to cause danger, because after the engine goes out, the steering wheel and brake assistance will not be functioning, and the vehicle will likely to lose control. If you encounter an engine stall during driving, first stabilize the steering wheel, slowly apply the brakes, and stop the vehicle on the roadside for assistance.

Excessive carbon deposits, blocked oil passages, battery, water tank, engine belt, and other parts may cause the engine to stall, so it is recommended to send to the factory for inspection and find the cause for repair.

What to do if the engine (engine) fails to start?

There may be several reasons:

  1. The vehicle circuit is faulty, or the battery is dead. → If the battery is out of power, you can use a ground wire or an emergency power supply to ignite; if it still fails to start, the vehicle circuit or oil circuit may be faulty. It is recommended to send your vehicle to the factory for repair.
  2. Malfunction of an ignition coil or spark plug. The ignition coil is mainly responsible for converting low-voltage electricity to high-voltage electricity to drive the spark plug for discharge ignition. If the ignition coil or the spark plug fails, it may cause the engine to start difficult or fail to start.
  3. Failure of the fuel circuit, damage to the gasoline pump, or lack of oil in the fuel tank can also cause the engine to fail to start.

How often does the car need an oil change?

Maxeme Auto recommends autos which operate on synthetic oil to have an oil change every 8000 km or once per year to maintain excellent performance.

What do I do if I am in an accident?

The first step you should take is to check if anyone is injured. If someone is hurt, it is important to call 911 right away. Keep calm and take a deep breath then collect the required report materials, carefully following these steps:

  1. Please confirm the owner of the vehicle then use your mobile phone to photograph the license plate number, the insurance policy information, the driver's license of the other party involved as well as the damage to the two cars. 
  2. Look for eyewitnesses and collect their names and contact numbers
  3. Record the information at the accident site including such details as: date, time, location of the accident, weather and road conditions at that time (Where to go? What road section? Several lanes?), accident description
  4. Report ICBC to obtain the report number. ICBC English Service Phone: 604-520-8222; ICBC Chinese Service Phone: 1-855-813-2121
  5. After obtaining the report number, call  Maxeme Auto for assistance. 

What should I do if my engine light is on? What should I do if my tire pressure light is on?

Please bring your car directly to Maxeme Auto to let us assist you free of charge with the professional advice you need.

North American Vehicle Sourcing & Import FAQ

Finding a vehicle in North America isn’t difficult. The real challenge is knowing which vehicle is worth buying—and which ones are best avoided.

Maxeme Auto is an established auto repair facility on the front lines of the automotive industry in Vancouver. We do more than simply help customers find, purchase, and export vehicles from North America. More importantly, we use our technicians’ expertise to carefully evaluate each vehicle’s condition, history, and maintenance needs, helping you make a more informed purchase decision.

How does Maxeme Auto inspect and evaluate vehicles sourced from North America? How are you different from a typical vehicle dealer?
How Do We Verify a Vehicle’s History, Accident Records, and Mileage?

The vehicle history report is the first step. A technician’s inspection is the second.

Depending on the vehicle’s origin, we obtain CARFAX, CARFAX Canada, or other applicable vehicle history reports to help verify available records, including ownership, mileage, accidents, maintenance and repairs, vehicle usage, and title information.

However, we don’t consider a vehicle a good purchase simply because it comes with a clean-looking history report.

Some repairs may never be reported to an insurance company or entered into a vehicle history database, meaning they may not appear in the report.

That’s why Maxeme Auto looks at the complete picture: vehicle history + actual condition + professional technician assessment.

How Long Does It Take From Vehicle Sourcing in North America to Delivery and Registration in Taiwan?

The entire process typically takes approximately 1.5 to 2.5 months, depending on the vehicle, shipping schedule, customs clearance, and vehicle inspection timelines.

The general process is:

  • Vehicle sourcing, inspection, and preparation in North America: Approximately 1–2 weeks
  • Export customs clearance and ocean shipping: Approximately 3–4 weeks
  • Customs clearance, vehicle inspection, and registration in Taiwan: Approximately 2–3 weeks or longer

For certain vehicle models, shipping schedules, customs inspections, or vehicle inspection appointments, the timeline may vary.

We keep you updated throughout every stage of the process, so you always know the current status of your vehicle.

How Do We Estimate the Total Cost of Importing a Vehicle to Taiwan?

Maxeme Auto uses a transparent budgeting approach. Before you decide to purchase a vehicle, we provide an estimate of the major costs involved so you can understand the full picture upfront.

The estimated costs may include:

  • Actual vehicle purchase price in North America
  • Local transportation costs in North America
  • Export and ocean shipping costs
  • Taiwan import duties and taxes
  • Port, customs, and clearance fees
  • Vehicle inspection-related fees
  • Vehicle registration and licensing fees
  • Other necessary costs depending on the specific vehicle

Because every vehicle is different in terms of model year, purchase price, engine displacement, and vehicle type, the actual duties, taxes, and related costs may vary.

Before the purchase is finalized, we provide a preliminary estimate of the total landed cost in Taiwan, so you can understand how much the vehicle costs in North America, how much it will cost to ship and import, and approximately how much you can expect to pay once it is registered and on the road in Taiwan.

We calculate the costs clearly first—then you can decide whether the vehicle is truly worth bringing back to Taiwan.

How Do I Start If I’m Looking for a Specific Make, Model, Year, or Options?

It’s simple—just tell us what kind of vehicle you’re looking for.

For example:

  • Make / Model: Mercedes-Benz GLC 300, BMW X5, Porsche Macan
  • Preferred year and mileage
  • Preferred exterior color / interior
  • Specific options: Driver assistance features, panoramic sunroof, AMG / M Sport package, ventilated seats, and more
  • Estimated budget for the vehicle to be delivered and registered in Taiwan

Once we receive your requirements, we’ll first assess the North American market, pricing, and overall feasibility. We’ll then search for vehicles that match your criteria.

Finding a vehicle doesn’t mean we’ll immediately tell you to buy it. We review the vehicle history, inspect its condition, calculate the total costs, and then tell you whether it’s actually worth bringing back to Taiwan.

A typical vehicle sourcing service may start with “Where can we find the car?” Maxeme Auto starts with: “Is this car worth buying?

Call us to talk to an expert!

Maxeme Auto is your go-to car repair shop in Vancouver and Richmond! Any car related problems, Maxeme Auto will provide you with the most professional answers and solutions.

604-285-8200

604-285-8200

778-881-9988 (North American Vehicle Sourcing & Modification Services Hotline)

[email protected] (North American Vehicle Sourcing Only)

#2-2300 Simpson Rd. Richmond

business hours

           
  • Monday to Friday:9AM - 5:30PM
  • Saturday:9AM - 12:30PM
  • Sunday:Rest

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